1. Home
  2. FAQ
Help Center

CricketBet FAQ – Answers to All Your Questions

From registration and payments to bonuses and betting — find clear, straightforward answers to all your questions right here.

E.g.: "How do I get a bonus", "How long does a withdrawal take"
50+
Frequently Asked Questions
8
Browse by Topic
24/7
Live Support
3 Minutes
Average Resolution Time

What can we help you with?

Choose a category to find answers quickly

Registration & Login

Answers to all questions about creating an account, logging in, resetting your password, and account verification.

8 Questions
Payments & Transactions

Questions about deposits, withdrawals, using bKash/Nagad/Rocket, and transaction limits.

8 Questions
Bonuses & Promotions

Questions about welcome bonuses, cashback, reload bonuses, and wagering requirements.

7 Questions
Betting & Sports

Questions about live betting, odds, match selection, bet cancellation, and results.

7 Questions
Security & Privacy

Questions about account security, two-factor authentication, and the privacy of your personal information.

6 Questions
Platform & Technology

Mobile app, site loading issues, browser compatibility, and technical support.

6 Questions
No results found. Please try again with different keywords.
Registration & Login

All you need to register on cricketbet is an active Bangladeshi mobile number and a strong password. Email is optional. Registration is completely free and takes just 2 minutes. For more details, Registration page here.

Your account is activated as soon as you submit the registration form — no email verification wait required. However, identity verification may be needed later for large withdrawals.

No, only one account is allowed per mobile number. Creating multiple accounts for the same person is strictly prohibited. If detected, both accounts may be suspended and the balances forfeited.

On the Login page Click the "Forgot your password?" link. Enter your registered mobile number or email and a reset link will be sent to you. Click the link to set a new password.

After 5 consecutive failed login attempts, your account will be temporarily locked. It will unlock automatically after 30 minutes. If you need access sooner, contact us at support@cricketbet.im.

Yes, you must be at least 18 years old to register on cricketbet. Any account found to belong to a minor will be closed. For responsible gaming, Responsible Gaming View the page.

Yes, you can update your mobile number from Account Settings. An OTP will be sent to the new number, and the change is confirmed once verified. Note that the new number cannot already be linked to an existing account.

Yes, you can request to close your account at any time. Send an email to support@cricketbet.im. Please make sure your balance is zero before requesting deletion. The process may take 2–3 business days.
Payments & Transactions

cricketbet accepts bKash, Nagad, Rocket, Upay, and bank transfers. Mobile banking methods are the fastest option. For more details, Payment Page here.

The minimum deposit is just ৳200. Using mobile banking (bKash/Nagad/Rocket) is the easiest and fastest way to deposit. A 100% bonus is available on your first deposit.

Most withdrawal requests are processed within 15–30 minutes. Bank transfers may take 1–2 business days. Additional verification may be required for larger amounts.

First, wait 5–10 minutes. If the funds still haven't appeared, contact support@cricketbet.im or live chat with your transaction reference number. Providing a screenshot will help speed up the resolution.

cricketbet does not charge any withdrawal fees. However, your mobile banking provider may apply their own cash-out charges in accordance with their policies.

The daily withdrawal limit depends on your account verification level. Standard accounts have a daily limit of up to ৳50,000 BDT. Verified accounts are eligible for higher limits.

No, withdrawals can only be made to your registered number or a verified payment method in your own name. This is to prevent fraud.

Once a deposit is completed, it cannot be reversed. However, you can withdraw the funds in your account as long as you have not accepted any active bonus terms.
Bonuses & Promotions

A 100% welcome bonus is added automatically on your first deposit after registration — no promo code needed. For full bonus terms and conditions, Bonus page here.

To withdraw a bonus, you must meet the wagering requirements. Generally, the bonus amount must be wagered a specified number of times. View specific terms on the Bonus page Full details are available there.

Yes, most bonuses have an expiry date. Wagering requirements typically need to be met within 7–30 days of receiving the bonus. Any unused bonus will be forfeited once it expires.

Reload bonus availability depends on ongoing promotions. To see the latest offers, Latest Promotions page Check back regularly or keep notifications enabled.

Most bonuses can be used for cricket and football betting. Some bonuses are restricted to specific sports or minimum odds requirements. Make sure to read the individual terms for each bonus.

Yes, referring a friend can earn both of you a bonus. Your referral link can be found in your account settings. For full terms, on the Bonus page here.

Yes, you can opt out of bonuses at the time of deposit. Playing without a bonus means there are no wagering requirements on withdrawals, and you can cash out at any time.
Betting & Sports

In live betting, odds change in real time as the match progresses. You can place a new bet after every ball. Quick decision-making is essential since odds shift fast. To learn more, Sports Page here.

Once a bet is confirmed, it generally cannot be changed. However, if the "Bet Edit" feature is available, some bets may be eligible for modification. You can also use the "Cash-Out" option to settle a bet before the match ends.

If a match is cancelled or abandoned, all bets are refunded. Specific rules apply for partial cancellations. Results are generally updated within 24 hours.

The minimum bet is generally ৳10, and the maximum limit varies by match and market. Popular cricket matches allow higher stake amounts.

Yes, cricketbet offers betting on cricket as well as football, kabaddi, tennis, and many more sports. On the Sports page View all categories.

After logging in, go to "My Account" and select "Betting History" to view the full details of all your bets — including date, match, amount, and result.

Yes, you can add multiple matches to your bet slip and place an accumulator bet. If all selections win, you receive the combined odds on your full stake. The risk is higher, but so is the potential payout.
Security & Privacy

Yes, cricketbet uses 256-bit SSL encryption. Your personal information is never sold or shared with third parties. To learn more, Privacy Policy read here.

Go to the "Security" section in your Account Settings and enable "Two-Factor Authentication". Each time you log in, an OTP code will be sent to your mobile alongside your password. This keeps your account significantly more secure.

Change your password immediately and notify us at support@cricketbet.im. Go to Account Settings, check "Active Sessions," and log out any unrecognized devices.

Yes, cricketbet is a regulated and licensed online betting platform. All transactions are secure and fair gameplay is guaranteed. To learn more about us, About Us View the page.

Always access the site at cricketbet.im. Never enter your login details on any other site. cricketbet will never ask for your password or OTP via phone or message. If you receive any suspicious communication, report it to support@cricketbet.im.

Yes, you can set your own daily/weekly betting limits. You can also enable a temporary break or self-exclusion at any time. To learn more, Responsible Gaming View the page.
Platform & Technology

Yes, cricketbet is fully optimized for mobile browsers. It works seamlessly on any Android or iOS smartphone directly from the browser — no separate app download required.

Clear your browser cache and cookies. Try a different browser such as Chrome or Firefox. Check your network connection. If the issue persists, reach out to us at support@cricketbet.im.

Google Chrome and Mozilla Firefox offer the best experience. Safari and Edge work well too. It's best to avoid outdated browsers.

Live streaming is available for selected matches. You need an active balance or an ongoing bet to access the stream. on the Platform page find out more.

When you visit the site from a browser, a notification permission pop-up will appear. Click "Allow" to receive real-time notifications for match starts, bonuses, and payment updates.

Theme options are available in your account settings. You can also choose to follow your system's default theme. If dark mode is enabled on your mobile device, the site will adapt to match it automatically.

Didn't find what you were looking for?

Our support team is available 24 hours a day, 7 days a week.

support@cricketbet.im
Live Chat

Learn More About CricketBet

Everything you need to know, explained simply

Cricketbet is one of Bangladesh's most popular online betting platforms, with millions of members placing bets daily on cricket, football, and more. This FAQ page provides straightforward answers to the most common questions so you can find solutions quickly.

Essential information for new members

First-time registrants at cricketbet receive a 100% welcome bonus. Registration is completely free and only requires an active mobile number to get started. You can begin live betting from your very first deposit. On the registration page and create your account in just 2 minutes.

Your most common payment questions, answered

Given the popularity of mobile banking in Bangladesh, cricketbet supports all major mobile payment methods including bKash, Nagad, and Rocket. Deposits are usually instant, and withdrawals are processed within 15 to 30 minutes. on the Payment page View full details for all methods.

Bonuses & Promotions – How to Get the Most Out of Them

Cricketbet regularly rolls out new promotions, including reload bonuses, cashback, and referral bonuses. Each bonus comes with its own terms and conditions, which you should read carefully. Latest Promotions page Check regularly so you never miss an offer.

Responsible Betting – Our Commitment

Cricketbet believes betting is for fun, not addiction. That's why the platform includes a full set of responsible gaming tools. You can set betting limits, take a temporary break, or self-exclude entirely — all options are available. If you feel there's a problem, Responsible Gaming page here.

Keep these in mind for quick assistance

  • Sending a screenshot along with a description of the issue helps us resolve it faster.
  • Always save your transaction reference number.
  • Live chat typically responds within 3 minutes.
  • Email queries are typically answered within 2–4 hours.
  • For urgent matters, log in to your account and use Live Chat.

Don't have an account yet?

Register in just 2 minutes and start enjoying live betting on cricketbet with a 100% welcome bonus.

Register Now Log In
Free Registration Instant Access 24/7 Support
বাংলা